No shining marble mountain in the sun when we open the blinds this morning. It’s been raining and the mountains are shrouded in cloud and mist. Not cold, though, so we go down to the store for honey, coffee, oranges, carrots, onions. Then spot a whole chicken for a particularly good price. And there’s warm sourdough olive bread. Mountains, as we return, still with their tops hidden in the clouds.
Predictable email from Air Canada. As in most, if not all, previous years, a change has been made to our return itinerary. Usually we just go with whatever change they’ve made, although it does rather make a mockery of the careful time spent finding a good booking in the first place. Did once complain mildly to a rep that this happened annually and she said snippily that the time changed to daylight savings. Suppose that would have been hard to predict. And then there was the time when we were locked down in North Cyprus and were sent a new itinerary that involved leaving Toronto before we’d arrived. Air Canada didn’t seem inclined to discuss the problem, and, as we had no hope of actually being in England in time to catch the flight, neither did we.
This year they’ve moved a particularly good booking that gave us two hours in Montreal to make our connection to one that leaves a scant hour. Given that the first flight could be late and that we have to clear customs on landing it’s just not good enough. So change it to a connection that means a four and a half hour layover in Toronto. Not ideal, but unlikely to mess up. Unable to let us change seats from the randomly assigned until after they’ve confirmed the flight change. And then insist that they are unable to show the confirmation - would I like to call their 800 number? Fortunately, they’re wrong - they can show it when I go by another route to booking management, and they’ve done it correctly. Can’t imagine why so many people consider government services to be less efficient than private companies. It’s a very low bar. And we’re not even talking about Bell.
Happily, this is Burns day. No haggis about in North Cyprus - or probably in South - but we’ve just earned a wee dram of Famous Grouse smoky black.
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