Appointment theoretically at ten, by which time parking lot, disabled parking, no parking areas always full, sometimes by cars double parked in no parking zones. Today no exception, so Bill heads off for distant on street parking while the three of us begin the bizarrely inefficient outpatient process. There's a longish queue to register, but this we actually get to skip, as a man mid-queue kindly indicates that wheelchairs are allowed to go to the head of the line. (Actually seems to make limited sense, as those in wheelchairs are seated whereas some in the queue may find standing painful or tiring, but we don't protest). The woman at the wicket says that Jane's files will be sent over to the consulting room and that she is to buy a 50 cent stamp (the standard method of co-payment for services or medication. System beginning to remind both J and me of making purchases in Soviet Russian shops. No queue at all at the stamp window.
However there's a mass of people outside the three consulting rooms (two orthopaedic and one gynaecological). It appears Jane's ten o'clock advice was less an appointment time than a suggestion that it fell within consulting time parameters, with similar info having been given to everyone else, some of the others no doubt being experienced enough in the process to arrive early - and possibly score a parking spot as a bonus. There is not enough seating to go round, even given that the few in wheelchairs have brought their own. No one seems to have any idea where in the list they come, leading to shouted inquiries each time one of the consulting room door opens and a nurse (well, woman in white anyway - who knows) emerges to call a name. Can't help thinking that even a non-electronic version of the butcher's take-a-number system would be better. As it is there's a fair bit of palpable hostility in the herd, as people feel frustrated and clearly suspect that they're being treated unfairly. We wait about an hour, eying the others and trying to assess how many are actually patients and how many friends, relatives, drivers, etc. Can't identify anyone clearly pregnant for the other side. Crutches and plaster much in evidence, as well, of course, as many people with no obvious malady. At one point a woman knocks against the little Christmas tree and is unable ti right it, forced in the end to lay it on the floor, with the little nativity scene ending up on top of one of it's unhappy animals. Jane's turn is quite quick - doctor happy, staples removed.
Bill off for the car, and we stop for lunch at an outside table at the little café by Smart.