May Day. As quiet as one would expect in a locked down country. And today the little store must be closed, as we would normally see the occasional person walking past with a bag of groceries. We do have a delivery, though. The lovely lady across the road comes over with a gift - four of her beautiful pastries, still warm.
Sent a message to Air Canada two weeks ago, pointing out that they had changed our return itinerary so that the flight from Toronto to Winnipeg left before the one from London to Toronto had arrived. Their online options not designed to fix it. They would allow a one time only free change, which shouldn’t be wasted rectifying an error they had made, and which I referred to politely as a glitch. So today a reply: “Unfortunately we are unable to assist you with this matter”. Thought this might be the end point, but hardly the start of our discussion. They do suggest the same unsuitable online possibilities that did not deal with the problem two weeks ago. Or telephoning, which is not impossible but easier said than done. Actually, AC has made a change, though not necessarily in response to the problem they created. On Wednesday they were pleased to send us confirmation of our bookings that listed the connecting flight as leaving two days after our arrival in Toronto, a rather loose connection. Should really pursue this except that 1) have no clear method yet of making the London to Toronto flight, and 2) probable quarantine in Toronto is likely to mean changes to or abandonment of the Toronto to Winnipeg flight anyway. So remains a work in progress.
Sent a message to Air Canada two weeks ago, pointing out that they had changed our return itinerary so that the flight from Toronto to Winnipeg left before the one from London to Toronto had arrived. Their online options not designed to fix it. They would allow a one time only free change, which shouldn’t be wasted rectifying an error they had made, and which I referred to politely as a glitch. So today a reply: “Unfortunately we are unable to assist you with this matter”. Thought this might be the end point, but hardly the start of our discussion. They do suggest the same unsuitable online possibilities that did not deal with the problem two weeks ago. Or telephoning, which is not impossible but easier said than done. Actually, AC has made a change, though not necessarily in response to the problem they created. On Wednesday they were pleased to send us confirmation of our bookings that listed the connecting flight as leaving two days after our arrival in Toronto, a rather loose connection. Should really pursue this except that 1) have no clear method yet of making the London to Toronto flight, and 2) probable quarantine in Toronto is likely to mean changes to or abandonment of the Toronto to Winnipeg flight anyway. So remains a work in progress.