No complaints, but Starbucks noticeably less busy this stay. Good for us, because desirable corner table usually free, queue not too long, etc. Suspect it's not down to the quality of the coffee - which we like but may not be to everyone's taste - or to complaints about tax avoidance, as other coffee shops in the area don't seem over-full either. Too many coffee venues spreading the custom too thin? Also there seems to be a shortage of the more eccentric customers - those talking to themselves (without benefit of microphone) or opening packets of toast, or using the downstairs seating area as a changing room. An improvement in tone of course, but a bit of a loss in colour.